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SERVICES AND SOLUTIONS
Shibumi offers a range of services and solutions to its clients:

Research services
Shibumi reconciles 'customer pull' with 'technology push' in product and service development projects. We break down barriers between suppliers and consumers. We paint rich pictures about the lives and attitudes of end-users. We systematically unearth the excitement and usage factors upon which sustainable differentiation is built.

Shibumi research services bring objective insights to business opportunity planning:
  • public and social research
  • quantitative and qualitative market research
  • behavioural research
  • customer satisfaction & loyalty measurement
  • user-centred design
  • market segmentation studies
  • patent informatics
  • evolutionary potential analysis

Why is research important? Its very simple. It makes planning meaningful. Information is power and fact-based innovation trumps faith-based innovation every time. Investment based on attributable fact is objective and rational. Projects based on 'gut' and faith are gambles.

A (relatively) small investment in objective knowledge, insight and planning about the target market or technology is more than insurance. It is a hallmark of professional entrepreneurship.



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BigBang™ Fast Concept Generation Service coming
Market Research Services Market Research Services for NPD [585kb]
Systematic Innovation Services Technology Research Services [1900kb] new
Problem-Solving Service Problem-Solving Service [2600kb] new
Feasibility & Business Planning Service coming
Product Development Service Total Product Development Service [1600kb] new
Service Development Service Fast Service Development [1478kb]

Innovation training and consulting services
The simple fact is that front-end innovation is only nebulous, unstructured or "fuzzy" if people wish it to be that way. There is a fast-emerging body of knowledge in the area which has driven out faith-based approaches through systematic fact-based methods. Shibumi's innovation-as-a-process approach includes the wherewithal to shear the "fuzz" off the fuzzy front end of innovation projects rapidly and systematically. We can train your staff to do the same.

  • innovation consulting
  • transformation of the innovation climate in private or public organisations
  • business or technical problem-solving
  • coaching and mentoring support to CxO-level people
  • business planning & cashflow modelling
  • patent-busting




Outsourced Product, Process and Service Development
We specialise in 'difficult' projects where significant technical, market perception or management problems exist. We operate a staged, risk-managed development process, suitable for collaborative or outsourced projects, designed to comply with the international quality standards ISO 9000:2005, ISO 13485:2003 and ISO 13407. This includes:

  • a complete tableau of Research services
  • technical and commercial problem-solving
  • project management
  • idea generation and concept creation
  • feasibility studies
  • industrial and engineering design
  • design for six sigma delivery
  • regulatory approval management
  • prototyping and small batch delivery
  • managed outsourcing

With sixty years of experience in research, design, engineering and management and the support of our specialist Associates we offer pragmatic innovation consulting services.